Executive Brief: What is Emotional Intelligence and why is it so important to leadership sucess?

In the late 80s and early 90s Daniel Goleman of Rutgers University conducted some very interesting research with regard to what makes leaders succesful. Through his research, Mr. Goleman was able to determine that cognitive intelligence (IQ) and academic performance were not accurate predictors of future success in leaders.  In his paradigm-shifting article What Makes a Leader for the […]

Executive Brief: Understanding the “Big 5” Model of Personality

When it comes to leading others, our personality and the personalities of those we lead are often the difference between success and failure. But what is meant by “personality”? How do we define it? How do we measure and manage it? Back in the early 1980s psychologists consolidated all the research of the past 60 years into one simple […]

Executive Brief: Employee Engagement’s Huge Effect on Organizational Performance

Gallup recently published some amazing research into how much employee engagement affects organizational performance. For the past 8 years they’ve been doing an extensive study of employee engagement, and in 2012 the study included approximately 50,000 businesses, and 1.4 million employees in 192 Organizations across 34 countries. Here’s what they discovered: “Research…makes clear that employee […]

8 out of 10 managers believe that workplace conflict negatively affects profitability by 10% or more.

The preliminary results of our survey into the training needs of organizations shows that over 80% of respondents believe that workplace conflict between employees affects revenue negatively to the tune of 10% or more. For those leaders responsible for performance in their organization, reducing personality conflict should be of huge interest because of its potential […]

Survey: How effective are your managers?

One of the biggest challenges faced by organizations today is the lack of formal management expertise in their mid-managers. Mid-managers in many organizations are loyal employees who have worked their way up through the ranks by hard work and dedication. Many of these managers have started on the shop floor, and although in the day-to-day […]